Welcome to Beverly Athletic Club Team!!!
From the General Manager
We are thrilled that you are joining the team at the Award- Winning Beverly Athletic Club. This page is filled with knowledge of the club and its many different aspects and offerings. As part of your staff training and development, please view the videos below, complete the quizzes, and meet with proper department heads. Remember an informed and excited team member will only enhance the member’s and guest experience. The member and guest experience are what have made BAC so successful over the years. The experience starts with you and how we engage and interact with customers every day, in the studio on the fitness floor, at the recover bar, during swim lessons or out in the community . BAC wins awards each year because of team members like you.
Once again thanks for joining the team here at BAC. I look forward to you having a positive impact on your journey in Fitness and Wellness for our members and the greater Beverly community.
Best,
Andrew J Gallant, General Manager
Cell: 978-985-5463
Please take a moment to review and learn the club’s MISSION STATEMENT and our CORE VALUES.
Please also review OUR PROMISE to our members and guest.
Member Experience
Part of your staff training and development is to learn first hand about the member experience. In the first thirty days of being a team member at BAC, you will experience what it’s like to be a member. This will help you deliver better customer service and enhance the member and guest experience here at BAC. Please click on the button below and download the STAFF BOARDING EXPERIENCE AT BAC document, complete the listed items and meet with your team leader to review.
STAY CONNECTED- BAC Staff Facebook Page
PAYROLL
DEPARTMENT TRAINING
Service Desk
When you arrive at this section you will find all of the resources necessary for the front desk position. Make sure to click on each section to read and complete the test at the end of each section.
Service Desk Operations
Member Check - In
Club Management Software
BAC Department
Knowledge
Pool
Operations
Recovery Bar
(Making a Smoothie)
MembershipServices
When you arrive at this section you will find all of the resources necessary for the front desk position. Make sure to click on each section to read and complete the test at the end of each section.
Prospecting
Lead Generation
Selling A
Membership
Membership
Servicing
Group Exercise
COMING SOON
